ExpressDirect®Software Support
is the best way to ensure the continuing value of your investment in TESTExpress®!The ExpressDirect Software Support Plan features the following:
Call back, fax
and email support, giving you three convenient avenues for requesting
assistance on various issues that come up during TestExpress use.
Support
history tracking: McGaw Technology uses a Windows-based automated system for
tracking support issues by user so that a complete maintenance history is kept
for each customer, enabling McGaw Technology, Inc. to provide superior
support.
Customers will
receive free 'point release' upgrades (for example, going from release 4.0 to
4.1) for products registered under the ExpressDirect support program,
containing bug fixes and new product features. Customers must be running the
most current product release to qualify for the ExpressDirect Software
Support Plan.
Customers will
be required to purchase 'version level' upgrades (for example, going from
release 4.1 to 5.0) when they become available in order to qualify for
continued support under the ExpressDirect Software Support Plan.
McGaw Technology is so confident that you will find TESTExpress
to be the most productive testing software you have ever used that we offer
the ExpressDirect Software Support Plan at no additional cost.
Customers are assured of receiving the support they need. The only requirement
to qualify for the ExpressDirect Software Support Plan is that you must
be running the most recent release level of TESTExpress.
McGaw Technology, Inc.
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